RIA reveals keynote speaker

Chris Voss, CEO of the Black Swan Group, will be the keynote speaker for the RIA’s International Restoration Convention & Expo, taking place 14 to 16 February 2018 in Austin, Texas.

Voss is a former lead kidnapping negotiator for the FBI, and author of the national best-seller “Never Split The Difference: Negotiating As If Your Life Depended On It,” which was named one of the seven best books on negotiation. 

Drawing on his experience in high-stakes negotiations, his company specialises in solving business communication problems using hostage negotiation solutions. Its negotiation methodology focuses on discovering the “Black Swans,” small pieces of information that have a huge effect on an outcome.

Voss and his team have helped companies secure and close better deals, save money, and solve internal communication problems.

Registration for the RIA’s International Restoration Convention & Expo is set to open this month.


The post RIA reveals keynote speaker appeared first on Australasia’s Cleaning Industry and Environmental Technology Magazine.